FAQs

PRIVACY POLICY & SALES TERMS

The PollenLife, (refered as“company)understands that to win and retain their confidence is one of the most important things we have to ensure our business. The company knows that you care about how your personal information is processed, used and disclosed, so for us, protecting your privacy is a responsibility we take very seriously. When you visit the page of the website and domain www.todoshirt.com, and accessing other pages, content or services offered by the company or which are connected with that website, you agree to the practices and policies outlined in this ‘Privacy Policy’s.

Coverage of the ‘Privacy Policy’?

This ‘Privacy Policy’ covers the processing of personal information that the Company identifies and collects when you access the Website and when you use the company’s services. This privacy policy does not apply to the practices of companies that the Company does not own or have and does not control, or individuals that the company does not hire or manages.

What kind of information that the Company collects?

The information we collect from customers / users enables the Company to customize and enhance the services provided. We collect the following types of information from our customers / users:

Personal information provided by our customers / users: The Company may receive and store any information that our customers / users providenciarem on our website in any form. The type of personal information collected includes: full name, credit card data / debit username and password, purchase history and also other information necessary for the Company to provide its services. The personal information that our customers / users provide us may be used, for example, for the purpose of responding to requests to various services, customizing the content you see, and communicating with customers / users about new services.

Financial information: The Company may have access to certain financial information provided by the customer / user through the website, such as information about the method of payment (valid credit card number, type, expiration date or other financial information This. information is collected and stored by a third party company that handles this information (the “Payment Processor”) which can in turn provide us with a secure part of the data of customers / users so that we can complete transactions made through our website. Our customers / users acknowledge that the use and storage of your financial data is governed by the privacy policy and terms and services of Payment Processor.

Personal information collected automatically: We collect and store information whenever the customer / user to interact with our website or use our services. The Company automatically receives and records information on the server of our website, which may include the IP address of the client / user information cookie, web browser, machine model, the dates and times you visited the pages, and page requested by the client / user. Generally our service automatically collects usage information, including the numbers and frequency of visitors to our website and its components, identical to that carried out in television audiences, indicating the number of people who have seen a television program. The company uses only the data in the aggregated form, i.e. as a statistical measure, and not for the purpose of identifying the client / user personally. This type of data aggregation allows us to know how often our customers / users use parts of the website or services, so that we can make the website attractive to the maximum number of customers possible and improve these services. As part of the use of this information, we can provide aggregate information to our partners about how our customers / users collectively use the website or our services. We share this type of statistical data so that our partners can also notice how often our customers / users use the website or services, so that they also can provide our customers / users better experiences online. The Company may also use this information to provide marketing services and optimized information to third parties and to track your entries, proposals, and the state of promotions or other activities. The company never discloses aggregate information to a partner so that it can identify the customer / user personally. The Company may obtain information, including personal information, from third parties and sources beyond the website, such as advertisers or other users who import the email address of our customers / users to your contact book. The Company may, at the discretion of the customer / user receive third party information services that provide a mechanism that exposes information the customer / user provided to such third parties through an application of a program interface (API), such as Facebook Connect. If the company combine or associate personal information from other sources, will treat the information as Personal Information in accordance with this Privacy Policy.

E-mail communication: The Company may use the client / user email address to contact you for administrative reasons, or for reasons of support services to customers for promotional reasons, for reasons of infringement of intellectual property rights privacy, or defamation issues. Often receive a confirmation when a customer / user opens an email from the Company if your computer behave this type of program. The Company uses this confirmation as support to make the most interesting and useful emails. When you receive an email from the company, you can choose not to receive further emails in the future, following the instructions to cancel sending and delete the contact database.
Concerning Cookies: Cookies are identifiers encoded the Company transfers to the hard drive of the client computer / user through the browser that allows our systems to recognize your browser and inform us how and how many pages on our website are visited and by how many people. The Company uses cookies to improve the experience of those who visit the website, and to improve the quality of our services. Most browsers have the option to disable the feature of cookies, which will prevent your browser from accepting new cookies, as well as (and depending on the degree of browser software sophistication) enable the client / user decides about the acceptance each new cookie in a variety of ways. The Company strongly recommends that the customer / user leave the cookies activated because cookies allow the customer / user to take advantage of the most attractive characteristics of the Website. Advertising or the ads that appear on the Website may be provided to users through our advertising partners, that can insert and parameterize cookies. These cookies allow the ad server to recognize the client computer / user whenever you send advertising or online ads to compile information about the customer / user or others who use your computer. This information allows the ad network, among others, send advertising or specific ads that they believe are most relevant to each client / user. This Privacy Policy covers the use of cookies by the Company and does not cover the use of cookies by any advertisers.

The Company sharing customer data/user receiving?

Personal information about our customers / users is an integral part of our business. We do not rent or sell your personal information to anyone. We share personal information of our customers / users only according to the form described below.

Business affiliates that we do not control: We anticipate that we may become affiliated with a wide range of partners and work closely with these companies. In certain situations, these companies can sell items to our customers / users through our Website. In other situations, these companies can provide services jointly with affiliated businesses. The customer / user can easily recognize when an affiliated company is associated with your transaction, and the Company will share personal customer information / user who is related to these transactions and this affiliate business. In other circumstances a business of a third party may provide website services ‘hosting’ and maintenance for the Company, and we can share these deals with personal information only, and only until they complete their contractual obligations to the Company.

Agents: We use other companies and individuals to perform tasks for us and we need to share customer information / user with these companies to provide products and services to our customers / users. Unless otherwise informed, Company agents have no right to use the personal information we share with them beyond what is necessary to give us assistance. Thus, the client / user consents to the sharing of personal information by the above reasons.

Financial information: As mentioned above, the Company may have access to a secure portion of personal customer information / users is collected and stored by our Payment Processor. We may from time to time apply for and receive some financial information of our customers / users of our Payment Processor for the purpose of completing transactions that have started through our website.

Promotional offers: The Company may make offers of other products or services to our customers / users. But when the company does not provide data such as your name and address to other companies. If the client / user does not want to receive these offers, you can send an email with the request for unsubscribe@madeira.best

Business Transfer: In some cases, the Company may choose to buy or sell goods. In such transactions, personal information of customers / users is typically one of the assets that is transferred. In addition, the Company or substantially all of its assets are acquired, or if the company becomes insolvent, customer information is one of the assets that is transferred or acquired by third parties. The customer / user consents to such transfers may occur, and that any purchaser of the Company may continue to use the personal information of our customers / users as provided in this privacy policy.

Company protection and others: The Company may disclose Personal Information when we believe in good faith that disclosure is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property or safety of the Company, our employees, users, or others. This includes exchanging information with other companies and organizations related to fraud protection and credit risk reduction.

Information the customer/user chooses to share: Any personal information that the customer / user voluntarily decide to include a publicly accessible area on the Website will be available for other users to access such content. This applies to information the customer / user available through the features associated with third-party services. At the time when the client / user makes this data available in either form, this information may be used by the recipient without restriction.
With the client / user consent: other than as set out above, the client / user will be notified when personal information may be shared with third parties and it may intervene preventing the sharing of this information.

Conditions of use:

If the customer / user decides to visit the websites of the Company, visit and any possible dispute under privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes and application of Portuguese law.

Third-party websites; Applications, Service companies may allow the customer / user has access to other websites on the Internet and other websites may contain links to Websites. These websites are not under the control of our Company and these links do not constitute an endorsement by the Company of such other websites or services offered through them. The privacy and security practices of websites linked to them or websites of the company are not covered by this privacy policy. The company is not responsible for the privacy practices or security or the content of such websites.

SPECIFICALLY, THE WEBSITE WILL CONNECT TO FACEBOOK PAGES AND PROVIDE LINKS TO VARIOUS FACEBOOK APPLICATIONS. THE COMPANY HAS NO CONTROL UNDER THE FACEBOOK PRIVACY POLICY OR THE POLICIES OF PRIVACY OR OWNERS OF OTHER APPLICATIONS OPERATORS.

Is my personal information safe?

Personal information of the client / user contained in the Company’s account is protected by password for privacy and security of customers / users. The customer / user needs to ensure that there is no unauthorised access to the account or personal information, which will make selecting and protecting your password appropriately and limiting access to your computer and unplugging browser ever after ending the session.

The Company seeks to protect client / user information to ensure that your information remain private, however, the Company can not guarantee the security of the information contained in the user’s account. Unauthorised entry or use, hardware or software failures, or other factors may compromise the security of all the user information and any time.

What personal information do I access?

The Company allows the client / user access to certain personal information about the customer / user in order to see, and at times, make an update of this information. We suggest that you review your account settings to see your options.

What options do you have?

The customer / user may decline to provide certain information to our Company, but in this case we can not provide some features and functionality of the Website.

The customer / user can change or delete your profile information at any time by accessing your account preferences through the Website.

The customer / user may request that your account be deleted by sending an email to love@todoshirt.com. Please note that some information may be stored in our records after the account has been deleted.

The customer / user may choose not to receive certain email communications during the registration process. However, when registering, the customer / user to automatically choose to receive communications from promotions or contests promoted and managed by the Company through a company’s internal list.

The customer / user may opt out of these contests or promotional lists at any time by following the link in any of the emails received. When making the registration, the customer / user accepts also receive an e-mail experience on a daily basis for the city / area it inhabits. The Company uses your zip code to determine this function, but can opt out of receiving this email at any time by following the link in the email you receive.

Keep in mind that if you do not want to receive legal notices of our Company, such as this Privacy Policy, those legal notices will always govern your use of the Website, and the customer / user is responsible for reviewing changes to these legal notices.

Data security

The Company uses commercially reasonable physical safeguards, management and techniques to preserve the integrity and security of personal information of customers / users.
The Company can not, however, ensure or warrant the security of any inforação aa we transmitted, what the customer / user to make their own risk. If we know of any fault and security, we will try to notify the customer / user electronically so you can take the measures it deems appropriate.
The Company will post a news via the Website if a security breach happen.

Customers/users of the Website
The website is hosted in the European Community. If the customer / user chooses to use the Website in other regions with laws governing data collection and different use from those of the European Community, so keep in mind that you are transferring your personal information outside the European Community when supplies this information you consent to this transfer.

Changes to this privacy policy

The Company may change this privacy policy from time to time. The use of information we collect now is subject to the privacy policy at the time that information is used. If we make any changes regarding the way we use your personal information, the Company will notify the customer / user on the website or send an e-mail. Users are subject to any privacy policy changes when the client / user using the Website after these changes have been published for the first time.
Questions

If you have any questions relating to this privacy policy on our website, please send us a detailed message to love@tdoshirt.com The Company will attempt to answer the questions sent by the client / user with all speed.

SALES TERMS
The conditions of sale and refund apply to purchases (“Vouchers & Tshirts”) markings and scheduling various activities, experiences, and adventures of business partners (“Partners”) of ToDoShirt.

Purchase vouchers – Terms and Conditions
Purchase vouchers can only be performed by users. To be customer / user must register an account on www.todoshirt.com. Vouchers may only be used for specific activities offered by “partners”. Limit (1) voucher per rescue unit. Only one voucher may be used per order, except as otherwise specified by the seller / prescriber. Vouchers have no cash value. If used for items with lower value, ToDoShirt will not carry out any return. Returns made by the sellers / prescribers are at your sole responsibility. To cash a voucher for less than the amount stipulated in this Voucher, there is no right to a credit or cash or a Voucher, unless expected / stipulated in national legislation. Only have the right to return, as referred to above is the amount paid by a voucher exceeds the discounted value. Violate that redemptions are the sole responsibility of each vendor / prescriber (and never the PollenLife or ToDoShirt.com). Vouchers can not be combined with other vouchers, third party certificates, coupons, or promotions, unless it is otherwise specified by the seller / Prescriber service. PollenLife, ToDoShirt and sellers / prescribers are not under any circumstances responsible for lost or stolen Vouchers or by the Voucher reference numbers.

General Returns

Unless specifically mentioned in the ‘Special Conditions’ of an experiment specifies if the customer wishes to change the experience, write an email to love@todoshirt.com and within ten (10) days we return the amount paid by any voucher that has not been used by the original form of payment. For experiments ‘Getaway’ requiring you to select a specific date or period how long you can use the voucher, you can return your voucher which was not used and get full refund within 24 hours from the time of purchase. After the purchase is effected the Madeira.Best can not guarantee any returns, except those set out in ‘Terms of Sale’.

100% Satisfaction Guarantee ToDoShirt.com

Bankruptcy or foreclosure of Seller’s company/Prescriber

The Madeira.Best will honor your request for a refund in the eventual case of a seller / prescriber fail or terminate your company before the expiration date of the voucher.
Issues with vendors / prescribers
If you have difficulty using your purchase, please send us an email to love@todoshirt.com, and our team will do everything in their power to resolve the situation without delay.

Validity of the Voucher
The expiry date of your voucher is listed in the section of the ‘Special Conditions’ web page of the experience. Once your Voucher achieve the shelf life, loses its value, and ToDoShirt.com may not issue a refund. But the partner / service provider is responsible for allowing you to use the voucher for at least the amount paid, even after the promotional value has expired.

Scheduling offers
No full or partial refund is made to customers who fail with the request to use an experience of scheduling offers the date (s) specified on the voucher. If for some reason the experience of scheduling offers is canceled or rescheduled by ToDoShirt.com or by the seller / promoter / agent, ToDoShirt.com send an e-mail to notify such cancellation or rescheduling. If the experience of scheduling offers is rescheduled, the email will include the new date for this experience. If you do not have availability on the new date specified for the experience, you will be entitled to a refund of the amount paid, made the request. But if the experience specifies that date is canceled and not rescheduled for the ToDoShirt.com will automatically return the amount paid.

ToDoShirt.com payments
For ToDoShirt.com Payments, the Company accepts payments by the payments stipulated in respect of payments screen. Costs occur at the time of purchase or shortly thereafter. The Company does not accept payment by ways other than those specified in respect of payments screen. You agree to pay for their purchases through the ‘Payments ToDoShirt.com” and agree that the Company may charge payments by user-selected payment instruments to collect such payments.

ToDoShirt.com returns, cancellations, reservation changes.
This section explains that returns, cancellations and Company reserve changes related to reserves and marking activities, adventures and experiences (“Experiences”) through the Payments ToDoShirt.com. No refund will be made after the occurrence of a scheduled experience regardless of user have attended or not, except those described in ToDOShirt.com 100% Satisfaction Guarantee described in the above-mentioned Vouchers Purchase.
Payment service charges levied by ToDdShirt.com payments are not returnable. Cancellations of an experiment carried out 72 hours in advance of the start of the experiment, as listed in the user’s confirmation email, you will receive a return by the Company. No refund for cancellations made less than 72 hours before the start of the experiment, unless specified otherwise herein. Any changes to the date or time of marked experiences are subject to the availability of sellers / promoters / agents. Up to 72 hours before the scheduled and subject to availability experience, you can change the date and time of experience at no extra cost. If unavailable, you may still have the right to cancel and receive a refund as described in this section. Up to 72 hours prior experience marked by the seller / promoter / agent, you can change the date or time of experience in certain circumstances and subject to availability, however, charges may be applied. To change the date or time of the user experience 72 hours of the scheduled time for the experience, you waive any right to return within this section.

Others
Users are responsible for paying any taxes to the Government awarded for the use of this Service, including but not limited to, sales, use or value-added taxes. In the event the Company is required to receive these taxes, the applicable fee will be added to the bill to charge to the user.

YOU AGREE WITH ANY OF DELIVERY RELATED DISPUTES WITH CHARGES ACCOUNT USER IN WRITING TO THE COMPANY WITHIN THIRTY (30) DAYS AFTER THE DATE OF COLLECTION, OTHERWISE THIS CONFLICT CASE WILL NOT BE waived and THIS COLLECTION WILL BE FINAL AND NOT SUBJECT TO ANY RIGHT OF REPLY. YOU ALSO AGREE IN GOOD FAITH THAT WILL ATTEMPTING TO RESOLVE DISPUTES DIRECTLY WITH THE COMPANY BEFORE YOU APPLY TO ANOTHER RESOLUTION METHOD OR CONFLICT RESOLUTION MECHANISMS, INCLUDING BUT NOT LIMITED TO PAYMENT PROCESSOR TO chargebacks BROADCAST REQUEST YOU.

When making a purchase through ToDoShirt.com agree to receive our experience ToDoShirt.com daily via e-mail (with special special offers in your area) and special promotional offers. If you do not want to receive such emails sporadically, please send us an email to love@tododshirt.com with the word: REMOVE. These conditions of sale and returns are void when prohibited by law. These conditions may change from time to time and such changes will become effective the moment they are published on the Site. It is sole responsibility of each check the Sites from time to time to see if there are changes in the conditions.

Focused on our customers
It aims to provide you the best vacation, through the best experiences. If you have questions, comments or opinion, please do not hesitate to contact us at love@todoshirt.com. We work daily to improve our service and get their feedback.